Privacy Policy

Last Updated: April 27, 2025

Note: For information about how we use cookies, please review our Cookie Policy

This Privacy Notice for Particular LLC (doing business as HTRiQ) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at htriq.com, or any website of ours that links to this Privacy Notice
• Use HTRiQ™ Powered by WorkModeIQ, an AI-powered workforce assessment and optimization service
• Engage with us in other related ways, including any sales, marketing, or events

If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at hello@htriq.com.

Summary of Key Points

This summary highlights key points from our Privacy Policy. You can find more details in the full sections below.

• What personal information do we process? We process personal information you voluntarily provide and some information automatically collected when you interact with our Services.
• Do we process sensitive personal information? No, we do not process sensitive personal information.
• Do we collect information from third parties? No, we do not collect information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with laws.
• When and with whom do we share personal information? We share information only with service providers or in legally required situations.
• How do we keep your information safe? We use organizational and technical security measures, but no method is 100% secure.
• What are your rights? Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information.
• How do you exercise your rights? By submitting a request through the contact information provided below.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. Do We Offer Artificial Intelligence-Based Products?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information From Minors?
9. What Are Your Privacy Rights?
10. Controls for Do-Not-Track Features
11. Do United States Residents Have Specific Privacy Rights?
12. Do We Make Updates to This Notice?
13. How Can You Contact Us About This Notice?
14. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us: We collect personal information you voluntarily provide when you register for Services, express interest in obtaining information, participate in activities, or contact us.

Examples of personal information collected:

• Names
• Phone numbers
• Email addresses
• Job titles
• Mailing addresses
• Contact preferences
• Authentication data

All information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected: When you visit or navigate our Services, we automatically collect technical information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and usage behavior through cookies and other tracking technologies.

Examples include:

• Log and Usage Data
• Device Data
• Location Data

Google API Notice: Our use of information received from Google APIs will adhere to Google's API Services User Data Policy, including the Limited Use requirements. See Google API Policy.

2. How Do We Process Your Information?

We process your information for various purposes, including:

• Facilitating account creation and authentication
• Delivering requested Services
• Responding to user inquiries and support requests
• Sending administrative communications
• Enabling user-to-user communications where applicable
• Requesting feedback
• Protecting our Services from abuse and fraud
• Evaluating and improving our Services and user experience
• Complying with legal obligations

We process your personal information only when we have a valid legal basis to do so, such as your consent, compliance with laws, or legitimate business interests.

3. When and With Whom Do We Share Your Personal Information?

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information. Examples include cloud hosting services, analytics services, and performance monitoring tools.

Other situations where we may share personal information include:

• Business transfers (e.g., mergers, acquisitions)
• Legal obligations or enforcement of rights

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is described in our Cookie Policy (coming soon).

Google Analytics: We may use Google Analytics to help us understand how users interact with our Services. You can opt out of Google Analytics tracking by visiting the Google Analytics Opt-Out Page.

5. Do We Offer Artificial Intelligence-Based Products?

Yes. HTRiQ™ includes AI-powered features such as predictive analytics and natural language processing. We use third-party service providers, including OpenAI, to deliver some AI functionality. Your input and output data may be shared with these providers in accordance with this Privacy Policy.

6. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When there is no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store it until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Transmission of personal information is at your own risk.

8. Do We Collect Information From Minors?

No. We do not knowingly collect data from or market to children under 18 years of age. If we learn that we have collected personal information from a minor, we will delete it. If you become aware of any data we may have collected from children, please contact us at hello@htriq.com.

9. What Are Your Privacy Rights?

Depending on your country or state of residence, you may have rights that include:

• Right to access the personal information we hold about you
• Right to correct inaccuracies in your personal information
• Right to delete your personal information
• Right to withdraw consent to data processing

To exercise these rights, please contact us at hello@htriq.com.

Account Deletion: If you request account deletion, we will deactivate or delete your account and associated information, unless retention is required by law or legitimate business needs.

10. Controls for Do-Not-Track Features

Most browsers and some mobile operating systems offer a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference. Currently, no uniform standard for recognizing DNT signals has been finalized, so we do not respond to DNT browser signals at this time.

11. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights regarding your personal information under applicable privacy laws.

These rights may include:

• The right to know whether we process your personal information
• The right to access your personal data
• The right to correct inaccuracies in your personal data
• The right to delete your personal data
• The right to obtain a copy of your personal data
• The right to non-discrimination for exercising your privacy rights
• The right to opt out of targeted advertising, sale of personal data, or profiling

Exercising Your Rights: To exercise these rights, you may contact us at hello@htriq.com or through our website contact page.

We will verify your identity before fulfilling any requests. Under certain laws, you may designate an authorized agent to make requests on your behalf.

12. Do We Make Updates to This Notice?

Yes, we may update this Privacy Notice from time to time to remain compliant with relevant laws. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Notice. Material changes may also be communicated to you through email or a prominent notice on our website.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Notice, you may contact us:

By email: hello@htriq.com
By mail:

Particular LLC
4030 Wake Forest Road, STE 349
Raleigh, NC 27609
United States

14. How Can You Review, Update, or Delete the Data We Collect From You?

You may have the right to request access to, correct, or delete the personal information we collect from you, depending on your location and applicable laws. To make such a request, please contact us at hello@htriq.com.